Caseworker

Caseworker (Volunteer Role)

Type: Voluntary (expenses paid)
Location: Hybrid (remote + occasional in-person in depending on case)
Time Commitment: ~3–5 hrs/week (varies depending on case)

NOTE: LEGAL UNDERSTANDING ESSENTIAL. 

What the Role Involves: 

You’ll support individuals facing legal, bureaucratic or institutional harm – like PIP appeals, housing issues, discrimination, police complaints, or informal criminal defence. You’ll help them navigate systems that are often designed to exclude, delay, or punish.

Al-Adli caseworkers are not “professionals” acting on behalf of someone - you’re working with people in solidarity, not charity. This role is practical, hands-on, and sometimes emotionally intense. You won’t do it alone - training, peer support, and supervision are built in.

Key Responsibilities:

• Support people with casework tasks (e.g. form-filling, evidence gathering, drafting letters/statements)
  
  

• Attend appointments or hearings as a McKenzie Friend (where applicable)
  
  

• Help people understand their rights and options
  
  

• Keep clear, confidential records and communicate progress to the Casework Coordinator
  
  

• Work within Al-Adli’s political and safeguarding frameworks
  
  

Who This Role Is For

• People with lived or organising experience around the law, benefits, housing, migration, or criminalisation
  
  

• Disabled people, carers, working-class folks, or others who’ve had to navigate oppressive systems themselves
  
  

• Anyone committed to abolitionist, anti-oppressive, and community-led approaches
  
  

• You don’t need to be a lawyer — but you do need to be steady, reliable, and politically grounded
  
  

Skills & Qualities Needed

• Patience, listening skills, and a trauma-informed approach
  
  

• Ability to organise paperwork, deadlines, and ongoing communications
  
  

• Strong boundaries and respect for confidentiality
  
  

• Willingness to be trained and follow guidance
  
  

• Confidence using secure comms (Signal, ProtonMail, etc.)
  
  

Support & Safety

• You'll receive onboarding, political education resources, and training tailored to the systems we engage with
  
  

• Peer supervision spaces and check-ins are built in
  
  

• Work within a safeguarding team with collective accountability processes in case harm arises
  
  

• No one is expected to do this work alone or unsupported
  
  

Quote from a Caseworker

“We’re not here to ‘fix’ people’s problems. We’re here to sit next to them at the table, help them push back, and remind them they’re not alone. That’s what solidarity looks like.”